Why we are collecting your personal data?
Wealden District Council is a data controller for the purposes of the Data Protection Act 1998 and the General Data Protection Regulation 2016. We collect, hold and use your personal data in order to provide you with a garden waste and refuse collection service. We will only collect the personal data from you that we need in order to do this.
What is the legal basis for processing your personal data?
We process your personal data as a task carried out in the public interest and in accordance with the Environmental Protection Act 1990 (as amended).
Who will your personal data be shared with?
We share your personal data internally for our own data matching exercise, using names and addresses. This helps us to ensure the personal data we hold is accurate and up to date and identify customers by a single customer record.
We share your personal data with our selected contractors who provide the garden waste and refuse collection service and other related services (such as label printing) on our behalf. Before we do so we ensure that we have put in place adequate measures in place with these contractors to ensure your personal data is protected.
We may also use and check your personal data for the investigation and prevention of fraud, anti-social behaviour and criminal activity. This may include sharing your information with police services, credit reference agencies, governmental organisations (e.g., Department for Work and Pensions and HM Revenue and Customs) and other local authorities. We also take part in the National Fraud Initiative’s anti-fraud data matching exercise for these purposes.
Your information may be anonymised into statistical or aggregated data in such a way as to ensure that you are not identified or identified from it. This information might be used to conduct research and analysis, including to prepare statistical research and reports.
We will not:
- Use your personal data for marketing or sales purposes without your prior explicit consent.
- Store or send your personal data to a country outside the European Economic Area (EEA).
- Make decisions about you based on automated processing of your personal data.
How long will we hold your personal data for?
We will keep your personal data and records for the duration of the service and for a period of five years from the date we no longer provide the service to you.
Your rights
The General Data Protection Regulation gives you a number of rights in
relation to your personal data:
- Right to access a copy of your personal data
- Right to have your personal data corrected
- Right to have your personal data deleted (“right to be forgotten”)
- Right to restrict how we use your personal data
- Right to ask us to transfer your personal data to another service provider
You can get more information about these rights in the Council’s Privacy Policy.
If you wish to exercise any of these rights please contact our Information Governance team on informationgovernance@wealden.gov.uk, in writing or by completing our online form.
If you are dissatisfied with how we have used your personal data you have a right to complain to the Information Commissioner’s Office at casework@ico.org.uk.
Identity of Data Protection Officer
If you have any questions or concerns about how your personal data is handled, you can contact our Data Protection Officer (DPO), Kristina ShawHamilton, at dataprotection@wealden.gov.uk.