Individuals and businesses have a duty to dispose of their waste properly.
They must also not allow their property to cause a nuisance to others, through failure to dispose properly of their waste.
If issues around waste at a neighbouring property are causing you a problem we recommend speaking to the owner first before you report it.
If this is not successful or where individuals are not approachable, think about writing to them and if this does not work, then why not try contacting the free mediation service we partner with, who can assist you in communicating with your neighbour. Please read their privacy notice.
We recommend phoning them on 01323 442 781 to discuss their services before you report the problem to us.
If you are experiencing problems from your neighbour and either of you are privately renting or social housing tenants, the issue should be reported to your landlord first.
You can also take your own action through the magistrate’s court.
Please use the reporting form to see what we can help with and for advice on who else can help.
Fly tipping on public land is dealt with by the Street Scene Enforcement Team
Inert materials, such as builders’ rubble and timber, while unsightly, is best dealt with by Planning Enforcement as it does not represent a risk to public health.
Please note, anonymous complaints cannot be processed.