Housing Support Services Officer

Details

Fixed term for 12 months / Part time (3 days/22.5 hours per week)

 

Salary Range: £16,328 – £17,674 (pro-rated)

(£27,213 – £29,457 per annum FTE)

 

Do you have experience of working with the public and a commitment to making sure services are first class? This could be the role for you.

 

Who?

We are looking for someone who is self-motivated, organised and enthusiastic.  A good teamwork ethic is essential but also the drive to work independently. The post holder will need to have good computer skills, good communication skills and the desire to provide excellent customer service.

 

What will you be doing?

You will be part of a small but busy team providing administrative and clerical support to the wider Housing/Tenancy Management team, and giving a first point of call for residents.  This involves using several computer systems and liaising with contractors.

 

What do you need?

Educated to GCSE grade C or equivalent in English Language, you will need to be flexible, be able to show initiative, and have the ability to interpret customer needs and provide solutions over the telephone and in person.

You will require good written and verbal communications skills, experience of IT systems including word and of dealing with customers in a service environment.

 

What do we offer?  

• Working for a great, forward thinking Local Authority.
• Excellent salary, pension, flexible working, fantastic employee benefits and comprehensive staff health & wellbeing scheme.
• A friendly, supportive team and a range of opportunities for continuing professional development.
• Hybrid working with the ability to work from home as well as from our newly refurbished offices in Hailsham.
• Free parking.

 

Post Number: E1023

Closing Date: 6^th August 2024

Interview Date: 16^th August 2024        

 

To Apply

Please click on the “Apply Online Now” button to log in to your existing account or create a new one.

If you are unable to apply online, or have a query, please email: human.resources@wealden.gov.uk, ensuring you quote the relevant post number.

Wealden District Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.

We are committed to maintaining a diverse workforce and an inclusive work environment.  We value the differences that people bring from all backgrounds and communities and all applications will be treated on merit.

Job Description