Wealden District Council

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Advice for Specific Client Groups

Domestic Abuse

Domestic abuse is defined as any incident or pattern of controlling, coercive, or threatening behaviour, violence or abuse between those aged 16 or over who are, or have been, intimate partners or family members regardless of gender or sexuality. The abuse can include, but is not limited to:

  • psychological
  • physical
  • sexual
  • financial
  • emotional

If you disclose to the Council that you are experiencing domestic abuse, we will support you to ensure you can either return to the property safely or to find somewhere else to live.

If you are homelessness or threatened with homelessness within 56 days you should request housing advice and assistance.

There are a range of options available depending upon your current housing situation:

  • Call the Police on 999 if you are in immediate danger
  • Contact the Portal for advice and support if you are experiencing domestic abuse
  • Refuge placements and 24hr free National Domestic Violence Helpline 0808 2000 247. The Council can also help find a Refuge for you.
  • Ask your support worker to refer you to the for Wealden residents, to help you remain in your home safely.

Prison or Youth detention leavers

Whilst the Probation service has the responsibility of supervising ex-offenders in the community the housing service will assess your accommodation and support needs and provide housing advice. We will work with the probation service in doing this.Options may include:

  • Assistance to find accommodation in the private rented sector
  • Applying to join the Council’s housing register.
  • Referrals to other supported accommodation or support providers.

Care leavers

If you are aged 16 or 17 years old and consider yourself homeless, contact the Duty and Assessment Team on 01323 747373 who will assess your housing and support needs under the Children's Act 1989 (as amended).If you are a care leaver who has been looked after by East Sussex County Council aged 18-21 years your social worker would usually help you to apply to the Council for help to meet your ongoing housing need.

Options may include:-

  • Referrals to other supported accommodation, such as YMCA
  • Assistance to find accommodation in the private rented sector
  • Applying to join the Council’s housing register.

You or your support worker can request housing advice and assistance so that we can help find the right housing solution for you.

As a care leaver you are exempt from the rule that under 25 year olds cannot claim Housing Benefit or Universal Credit for housing costs.

Former Members of the armed forces

Former members of the armed forces who are leaving armed forces accommodation or are otherwise threatened with homelessness will be given housing advice and support by the council.

If you are homelessness or threatened with homelessness within 56 days you should request housing advice and assistance.

Housing Options include assistance to access the private rented sector, low cost home ownership, and applying to join the housing register. Members of the Armed and Reserved Forces are exempt from the requirement to have a local connection to the Wealden area in order to join the housing register, however, other qualifying criteria may apply.

Those leaving hospital

If you are about to be discharged from hospital but have nowhere to live or your current accommodation is unsuitable for you to return to, speak to your Health care professional on the ward at the earliest stage.

If you are homelessness or threatened with homelessness within 56 days you or hospital staff on your behalf, should request housing advice and assistance.

We will work with hospital staff and other agencies, to try to resolve your housing issues prior to discharge.

Those experiencing mental health issues

There is no specialist accommodation within the District for those with who need supported accommodation. However, the Council works closely with other organisations to ensure support is made available. We may make referrals to a range of organisations. For information and support for mental health(pdf).

If you are homelessness or threatened with homelessness within 56 days you or a mental health professional on your behalf, should request housing advice and assistance.

Learning Disabilities

We have worked with East Sussex County Council to provide specialist accommodation for people with Learning Disabilities in the district. Find out more about the accommodation and support options  available locally.

If you are homeless or threatened with homelessness within 56 days you should request housing advice and assistance.

Rough Sleepers

Although rough sleeping is not a significant problem in Wealden we continue to monitor the extent of rough sleeping and seek to support individual cases wherever possible. We will provide advice and assistance to anyone found to be rough sleeping in the District.

If you are rough sleeping, or at risk of rough sleeping, you should request housing advice assistance at the earliest opportunity.

In severe weather, emergency accommodation can be offered and in winter months, support to access Night Shelters outside of the District can be offered.

You can also report a rough sleeper. 

Gypsies and Travellers

There are three authorised Gypsy and Traveller sites in Wealden:

  • Swan Barn Caravan Site, Hailsham (9 pitches), Downash Road, Hailsham, BN27 2RU
  • Batts Bridge Caravan Site, Maresfield (10 pitches), Batts Bridge Road, Maresfield, Uckfield, TN22 2HN
  • Polly Arch Caravan Site, Polegate (6 pitches, Polly Arch, Lynholm Road, Polegate, BN26 6JP

Sites in East Sussex include:

All of these sites are managed by East Sussex County Council, further information is available on their website (external link).

If you are homeless or threatened with homelessness within 56 days you should request housing advice and assistance.