Wealden District Council

Wealden Home  >  Council  >  Councillors and Committees  >  Ask the Leader  >  Ask the Leader

Ask the Leader

The Leader will be pleased to answer any question you may have about Wealden District Council's policies, or other matters involving the Council, which you think are of interest to people living, working or visiting Wealden.

To ask your question, please use our or Ask the Leader - Submit a Question Form

Specific inquiries about particular services such as planning applications, licensing or accommodation can be reported online. Please use our 'directory of tasks on online services' to find the appropriate form. You can also email info@wealden.gov.uk.

We will try to respond within ten working days of receiving your question and your question and the Leader's reply will then be posted on the website. Please provide your name, we don't need your address. If we think the question is inappropriate for publication we will contact you by email to say why.

For information on any of the Ask The Leader questions listed please contact our Communications Officer on pr@wealden.gov.uk.

Search Ask the Leader

(Hold down the 'Ctrl' key to select multiple categories)

The latest Ask the Leader questions and answers are shown below. To view more questions and answers, use the search above, or the 'In this Section' menu.

Delivery of waste bins to new property

Question

I moved into my new property in July this year and received confirmation on 15 July that my request for my 2 waste disposal bins would be processed within 10 days. It is now 9 weeks later and I still do not have my bins. I have called many times and been told of your backlog of orders and for 3 weeks running have been assured that '6 lorries are out each day making deliveries' but no-one can give me a date for when my bins will arrive. I cannot leave household waste outside in a plastic bag for collection as advised by your waste department as the animals get to it before the bin men and I am then left with the mess to clean up. I have taken my waste to the nearest recycling centre which is Crowborough as the Wadhurst site is now shut. This involves an hour of my time and the expense of the fuel to do an unnecessary and air polluting journey.

I pay the highest rate of council tax and yet have been told by waste department that 'non of this is specifically for waste disposal'. I am about to put posts on various social media including Nextdoor to assess how bad this lack of supply of waste bins is across the Wealden Council area is and how many others are experiencing the same problem. I can only assume that the answer will be hundreds of people if 6 lorries for 5 days a week over a 9 week period since my request has not caught up with deliveries of new bins. Your bin collection men themselves are a delight, it is just a great pity that they are let down by your bin supplier. I would be grateful if someone could provide me to give me a sensible answer to when I can expect the delivery of my bins.

Katharine Austin

Answer

Dear Katharine Austin,

 I am sorry to hear about the long wait you have had for the delivery of the general waste and recycling bins to your new property.  The introduction of our new garden waste collection arrangements in July has put increased pressure on the team that delivers new and replacement bins across the District. I have made enquiries on your behalf and requested the matter receive urgent attention. I understand your bins have now been delivered. I apologise for the time this has taken.

regards

Bob Standley

Glass separation and recycling

Question

Back in the 80s, we had separate bins for clear, green and brown glass bottles. This changed to one receptacle for all glass. Now all glass goes in the recycling bin. Surely this makes it harder to recycle at the depot? Plus this extra glass fills the bin quicker thus cutting down on other recycling materials space. Cannot see how this is progress in recycling in any way.

Your thoughts please?

Colin Bickerton

Answer

Dear Mr Bickerton

Thank-you for raising this. In recent years we have seen improvements in recycling sorting technology which has allowed local authorities to collect recycling together in one bin rather than using multiple containers. The older segregated systems were less effective. The feedback we received from many residents was that they did not have sufficient time or space to recycle fully. Using a single container makes it simpler for residents to use the service. This increases participation while the improved sorting technology ensures that, when collected, the materials are separated back out for recycling.

The recycling bin provided should be sufficient in size for the vast majority of households, particularly if simple practices are followed such as squashing plastic bottles and folding flat any cardboard boxes. Larger households that produce large quantities of recycling can contact the Waste Team on 01323 443322 or email recycling@wealden.gov.uk for further advice.

The following is a link to a video clip showing the sorting process the materials we collect go through to ensure they are recycled. https://www.viridor.co.uk/recycling/mixed/

Regards

Bob Standley





For information on any of the Ask The Leader questions listed please contact our Communications Officer on pr@wealden.gov.uk.